We start all of our relationships by asking basic, but pertinent questions. In an emergency sometimes that is all there is time for! From these initial conversations we are able to ascertain the ‘must have’, the ‘important wants’ and the ‘would be nice’. We can then work with you about the type of funding you may have in place, how to apply for funding, or if you are self funding, what is your budget. From this a detailed care plan can be produced. This care plan is a collaboration between you and Dahlia Care, you have the final say and we will ensure your expectations are managed and met.
Being a carer is a vocation, it takes a very special type of person to be a great care giver. We know that you and your families are doing the best you can and we want to enhance the support you already may have in place. Our team are chosen not just because they meet the minimum qualification needs, but also because they have that ‘x-factor’, the special ingredient that makes Dahlia Care different. We recognise that our team do not always have an easy job and often having care in the home is the last thing our clients want, because of this we like to match our clients and carers. This can be done through common interests, cultural backgrounds, sometimes that spark can come from a sport both parties enjoy. It is important that our staff have a great day at work and the clients feel like they have had a ‘visit’ rather than a ‘service’.
‘Caring about others, running the risk of feeling, and leaving an impact on people, brings happiness.’